Using the LinkLine Toll-Free Fax

Independent Fact-Finders

Bashen Bashen Corporation is an independent and privately owned organization contracted by CMS to perform neutral investigations of workplace harassment allegations. Bashen Corporation is the nation’s leading human resource consulting firm specializing in fair employment practices investigations for both federal and private sector organizations. Bashen has successfully managed over 34,000 complaints, has a strong commitment to workplace fairness, and conducts thorough and impartial investigations of workplace harassment allegations. If you feel you have been harassed, you may file an allegation with Bashen Corporation through any of the LinkLine submission channels described on this site.

Bashen Vetted Under Public Trust

Bashen Vetted Under Public TrustBashen was recently vetted by Homeland Security under Public Trust and provides EEO investigative services to the Transportation Security Administration, which includes all airports in the United States. Bashen’s Executive staff, Technical staff, Investigators and Administrators went through extensive background checks to ensure Bashen is an equitable, reliable, and principled corporation that will protect sensitive and confidential information.

Toll-Free Hotline Instructions | Toll-Free Fax Instructions | Download LinkLine Fax Cover Sheet
Email Instructions | Send Email Complaint

Submitting your complaint to LinkLine via the
Toll-Free 1-800-Intake™ Fax Line
Simplifying the Complaint Process through World-Wide Access

LinkLine® accepts complaint submissions through 1-800-Intake's Toll-Free Hotline by following these simple steps:

  • Prepare your written complaint including all pertinent information;
    see below for submission information guidelines
  • Download the 1-800-Intake Fax Line cover sheet and fill out
  • Reach the 1-800-Intake Fax Line 24 hours a day by sending a fax to: 1-800-994-1552
  • A Bashen employee will contact you regarding your submission and assign you a complaint or
    allegation identification (“AID”) number
  • Your complaint/AID number will be mailed and/or emailed to you
  • Use your Complaint Number to check the status of your complaint online

Guidelines for Fax Complaint Submission

    Fax submissions may be typed or handwritten. If handwritten, please print clearly.
    Please be sure to include the following in your complaint summary:

  • Your Full Name
  • Your Work Address
  • The Company You Work For
  • Company Division and Location of Your Employment
  • A Summary of Your Complaint, provide as much information as possible,
    such as names and dates
  • In Your Summary Please Include the Name of the Harasser
  • The Title of your Harasser
  • Your Relationship to the Harasser
  • The Best Telephone Number To Reach You
  • Your Home Address
  • Your Home Phone Number
  • Your Email Address
  • If You Prefer to Be Contacted at Home, please state that preference


Your employer takes your complaint seriously. LinkLine and 1-800-Intake are independent services maintained by Human Resources Professionals at Bashen Corporation (“Bashen”). For instructions of your preferred method of complaint submission, click the links to the right.

LinkLine® enables CMS to incorporate EEO compliance best practices process efficiencies.